Privacy Policy

Summary

Want to enjoy everything our Platform offers while understanding how your data is handled? Then it's important to read this Privacy Notice carefully!

Through the summary below, you can objectively identify the main topics that we will address throughout this document. If any questions arise, please do not hesitate to contact us through the indicated channels. We hope you have a good read!

1. WHO ARE WE? ………………………………………………………………………………………… 2
2. WHO MAKES THIS PLATFORM HAPPEN …………………………………………………………… 2
3. ABOUT THIS PRIVACY NOTICE …………………………………………………………. 2
4. DEFINITIONS TO FACILITATE UNDERSTANDING THIS NOTICE ……………………. 3
5. CONTACT ………………………………………………………………………………………………… 3
5.1. How to Contact US …………………………………………………. 3
5.2. Contacts from US with you ………………………………………………………………… 4
6. WHAT INFORMATION WE COLLECT AND HOW IT IS HANDLED …………………….. 4
6.1. Data Provided by you ……………………………………………………………………… 4
6.2. Data Collected Automatically ………………………………………………………… 5
6.3. Basis for Data Collection and What It Is Used For ……. 5
6.4. Data Sharing ………………………………………………………………….. 6
6.5. Disclaimer ………………………………………………………………….. 6
7. DATA STORAGE AND DELETION ……………………………………………… 7
8. RIGHTS …………………………………………………………………………………………………. 7
9. SECURITY MEASURES ………………………………………………………………………… 8
10. CHANGES TO THE PRIVACY NOTICE ………………………………………………… 9

  1. WHO MAKES THIS PLATFORM HAPPEN

This Platform is managed by PeakLife Solutions (referred to as "we" or "Platform" in this document), registered under EIN 45-1234567, with headquarters at 1234 Health Plaza, Suite 500, Miami, FL 33139.

  1. ABOUT THIS PRIVACY NOTICE

This Privacy Notice (referred to as "Notice" in this document) contains the main guidelines so that you can make the most of our service safely and efficiently.

By accepting this Notice, you declare that you agree with all the guidelines described here.

Also, remember that other important documents, such as the Terms and Conditions of Use, in addition to any specific conditions that you may accept when using the Platform, are equally essential for full and safe use of our service.

From now on, we want you to know that your privacy and your rights will always be respected in all stages of using our Platform!

We hope you have a good read. Let's go?

  1. DEFINITIONS TO FACILITATE UNDERSTANDING THIS NOTICE

To facilitate understanding of this Notice, we explain below the meaning of some important terms:

  1. Data: Information that may or may not identify a person or company, including anonymized data or statistics.

  2. Personal Data: Information that identifies or can identify a person.

  3. Cookies: Small files stored on your device (computer, notebook, and/or cell phone). Cookies function to record information about your use of the Site, Platform, or links visited.

  4. Treatment: What we do with personal data, such as collecting, using, storing, changing, deleting, among others.

  5. Consent: Clear and informed permission that a person gives for their personal data to be used for a specific purpose.

  6. Data Protection Officer: The person responsible for taking care of data protection in our company.

  7. Legal Bases: The rules of law that allow the use of personal data, as defined by the LGPD.

  8. LGPD: The General Data Protection Law (Law nº 13.709/2018), which defines how personal data must be protected in Brazil.

  1. CONTACT

5.1. How to Contact US

Data Protection Officer. To fulfill your requests, we appoint a Data Protection Officer (DPO). This professional is responsible for overseeing our privacy and data protection practices on our Platform.

Our DPO can be contacted by email at [email protected].

Conflict Resolution. Our goal is to resolve any problem quickly, efficiently, and amicably. Therefore, we ask that, if you have any conflict related to the use of the Platform and its functionalities, first use our support tools to seek a solution.

5.2. Contacts from US with you

Communication by Email. We respect your privacy and do not make unwanted contacts. We may contact you by email for updates about the Platform, such as new features, guidelines, or other important information to improve your experience.

Contact Verification. If you have questions about the authenticity of a contact, please contact us through the official channels reported here in this Notice.

Email Unsubscribe. You can choose not to receive more emails by clicking on the unsubscribe link present in the messages or by contacting us directly.

Important: Canceling may impact your experience on the Platform! In addition, cancellation may take up to 02 (two) business days to be processed. During this period, you may still receive messages scheduled before the unsubscribe request.

  1. WHAT INFORMATION WE COLLECT AND HOW IT IS HANDLED

We collect the information that you provide when registering and in other interactions while using the platform. We may also automatically collect data generated by your browsing and use. Below, we will talk more about each of these hypotheses.

6.1. Data Provided by you

Data Collected and Purpose. When using the Platform, we collect information that you provide, mainly when registering. These data are: name, email, phone number, CPF or CNPJ, address, professional title, biography, location, website, social networks, and date of birth.

Security Guarantee and Fraud Prevention. The data will be provided directly by you and used to ensure full access to the Platform's functionalities, as well as for networking between other users and participation in communities. We emphasize that filling out some additional fields is entirely optional and you have control over what information you want to share!

To guarantee security and prevent fraud, they may be validated with public or private databases.

Data Storage. The content you enter into the Platform will be stored in a database protected by encryption. This means that the information is encoded by means of algorithms that make it unreadable to anyone who does not have the access key. Not even our employees can view the data protected in this way.

We do not access the decrypted content of your interactions on the platform. This ensures that only you, when accessing with your login and password, have access to the original content of your data.

Use and Sharing of Data. We are committed to using the data exclusively for the purposes described in this document and will only share it with the third parties mentioned, when necessary.

6.2. Data Collected Automatically

We may also automatically collect information about how you use the Platform, using standard technologies such as cookies. These preference cookies help us understand your behavior online to improve your experience. Cookies collect information such as access logs, data traffic, device in which the user is logged in and location of last access

In addition, cookies help us recognize you and remember your preferences. They are temporary and expire when you close the browser. You can disable them, but this may impact your browsing experience.

6.3. Basis for Data Collection and What It Is Used For

Legal Basis for Treatment. We treat your data based on justifications provided in the LGPD. The personal data you provide is used as your consent or to fulfill the contract signed with us (Terms of Use and this Privacy Notice).

Clear and Express Consent. Your consent is given expressly when you fill them out and when contacting us through official channels. In the case of minors, the person responsible for the payment will give consent for the treatment of the minor's data and may revoke it at any time.

The data may be used for the consented purposes, such as: sending notifications by email, content of our Newsletter, among others.

By accepting this Notice, you declare that the data informed are true, updated, and accurate. In addition, you expressly consent to us processing your data within the limits and purposes set forth in this document.

You provide your consent specifically for the purposes described in this document. If there are updates that affect the treatment of your personal data, you will be notified and may provide new consent.

6.4. Data Sharing

Respect for Privacy and Legal Exceptions. We only share your personal data in accordance with the protection standards provided in the LGPD and this Notice, preserving your privacy.

Therefore, we guarantee that we will not disclose, share, provide access, facilitate access, rent, sell, exchange, or in any way make your information available to third parties, except when expressly authorized by you and as indicated below:

  1. To comply with a court order or legal requirement, or to defend our rights, sharing only the data necessary to comply with the determination or guarantee the defense of the company.

  2. When necessary to execute a contract or perform procedures prior to it, at the request of the data owner, especially in cases of event intermediation.

  3. If required by law or to investigate illegal activities, fulfill contracts, defend our company from third-party allegations, or protect its rights and safety, as well as that of clients, employees, or third parties.

Partnerships with Third Parties. Through our company, we can establish partnerships with third-party companies to help in the delivery or support of the Platform's services, such as maintenance, analysis, auditing, payments, fraud detection, marketing, and development.

In these situations, partner companies will have access to your data only in the information necessary to perform their functions, always on behalf of our company.

Currently, the third-party companies that may obtain access to your data to perform activities on behalf of our company are:

    Google, whose privacy policy can be found here.

The Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

6.5. Disclaimer

User Responsibilities. By accepting this Notice, you declare that you understand that the Platform only seeks to enable access to different models of Artificial Intelligence, you acknowledge that any action or omission related to your own data, whether personal or not, and that of third parties will be your sole responsibility.

Limits of our Responsibility. In addition, we will not be liable for any violations to the LGPD and other applicable data protection regulations, when the offenses to the legislation originate from an act exclusively attributed to the user. Nor will it be held liable in case of violations of contractual clauses of secrecy and confidentiality by the user himself.

Finally, through this Privacy Notice and other documents relevant to the contracting of the Platform, the user acknowledges that our company is exempt from any liability arising from damages and losses caused by non-adherence to good security practices or ethical violations in the use of the Artificial Intelligence models.

  1. DATA STORAGE AND DELETION

Data Deletion. The collected data will, in general, be deleted after 2 (two) years, and may be removed earlier if requested by you or when the original purpose is fulfilled. However, this period may be extended by legal requirements or for us to exercise our rights.

The information entered in your account, including file uploads, can be completely deleted by you, with no backup in our database that makes it possible to reverse the data deletion procedure. From this, you declare to acknowledge that we will not be liable for any errors committed by you regarding the data deletion request.

Storage Period. In case of termination of your account, regardless of the reason, all data will be automatically deleted within 90 (ninety) days, except for service data that may be retained for up to 05 (five) years.

  1. RIGHTS

We strive to ensure that you can exercise your rights at any time. These rights include:

  1. Confirmation of Treatment: Knowing if your data is being treated;

  2. Access to Data: Having access to the information we have about you;

  3. Copy of Personal Data: Requesting a copy of all your personal data stored by our company. The file will be provided in a format defined by us, provided that this request does not generate excessive costs for us;

  4. Data Correction: Requesting the correction of incomplete, incorrect, or outdated data by request to our support team;

  5. Anonymization, blocking, or deletion of data: If the data is unnecessary, excessive, or treated in a manner contrary to the LGPD;

  6. Information about sharing: Knowing with which public or private entities we shared your data;

  7. Guidance on Consent: Being informed about the possibility of not providing consent and the consequences of this decision;

  8. Revocation of Consent: Withdrawing your consent at any time, as per article 8º, § 5º, of the LGPD;

  9. Deletion of data based on Consent: Requesting the deletion of data treated exclusively based on consent;

  10. Review of automated decisions: Requesting the review of decisions made only by automated systems that may impact you.

We are available to fulfill your requests and clarify doubts through the channels indicated in this Notice.

You can make your requests directly in the logged-in area of your profile or send them through our contact channel. If it is not possible to fulfill your request, we will inform who is responsible for the treatment of the data or explain the reasons that prevent immediate action.

  1. SECURITY MEASURES

We are committed to protecting your personal data and using it according to the purposes established in this Notice. We adopt adequate technical, administrative, and legal measures to ensure the data security collected and stored, according to our size and performance. We use end-to-end encryption in all communications and employ security barriers to block undue access attempts.

For your security, create long and unique passwords, combining uppercase and lowercase letters, numbers, and symbols. Avoid using obvious information, such as dates or names, and try not to repeat the same password in other services. If you suspect that your password has been exposed, notify us immediately and change it as soon as possible. (See here how to change your password)

  1. CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice will be updated whenever we modify its data processing activities or when there are changes in legislation that require revisions in the document.

Updates will only become valid, effective, and binding after being communicated to you via email